Due to the Federal "Therapeutic Goods and Other Legislation Amendment (Vaping Reforms) Act 2024" and the Queensland Governments "The Tobacco and Other Smoking Products (Vaping) and Other Legislation Amendment Bill 2024," the website is closed, due to these Government regulations, and shut on 01/07/2024.
All orders placed will be shipped or refunded by the end of this week. Email notifications will be sent during the week. Due to a huge influx of orders (owing to the new legislation), there may be delays of a few days as we ship all the orders out.
This business started as a dream for me in 2016, it has consumed almost 1/3 of my life. The customers and people I have met have been nothing short of wonderful. While this may be the end of an era, new beginnings of opportunity are awaiting elsewhere.
Thank you for your continued support, services, orders and understanding over the past 8 years. I really appreciate it.
The email is now closed at: orders@thecoilman.com.au for any last minute enquiries and customer support. It will be not be monitored anymore.
Goodbye for now,
Samuel Sexton
Founder of TheCoilMan.com.au
History Behind The Business:
Written on: 27/10/24
Circa 2016 to 2019 old logos of TheCoilMan created by my old friend Elgars, from Latvia.
With a redesigned logo in 2020 that you see today, the Easter graphics are designed by, Ahreum Han, from Incheon, South Korea.
I read a few books around 2015 living in Tugun, Gold Coast. Started selling coils in 2016 and was laughed at for my limited range of products. I expanded, investing every cent I had into the business that I could spare, I moved to Surfers Paradise and I made friends with the Australia Post employee. Next, Upper Coomera where I had to make a tough decision, is the business generating enough revenue or is this stupid... storing my vape inventory under my bed. I had a share house packed with stock. I started removing less popular items from the site, which were added later (just for space and turning over enough to live on). My life changed when I moved to Petrie, Brisbane (2018). I began serious negotiations with suppliers and threatened to close my store and demanded better pricing (due to my store being smaller than everyone else that received lower pricing). It worked. Next, I moved to Rothwell. Due to a scholarship and COVID, I was able to quickly have a acceleration in sales and extra funding from the uni meant I could invest in more stock. Han Ahreum moved in with me then, and I began juggling the business, uni and her successfully. I then moved to Chermside where I faced a tough decision between university or making the business bigger and more successful. I chose the business (2021). I was in and out of hospital for the next 3 years. I moved to the final address, Chartwell St, Aspley, QLD. For the final two years of the business I was able to enjoy the success of the business and that was when my investment had paid off. At the end, after many donations, emails to customers, emails to politicians and watching, waiting for the result of the Vaping Reforms Bill, I was deflated.
I've been politicised negatively as a vape store owner and it felt misguided as I was selling nothing illegal (other stores were), I helped people, saved people's money, helped out the tax-payer in reduced healthcare costs and I did justice to public health.
With my peers all closing their stores, I laid depressingly on my couch scrolling through each shop adhering to the ban, I sighed, dragged my feet over to the desk, and closed my store too. It took many months to realise my store and the work of my life was effectively over. I successfully transferred my skills and attention to a new e-commerce venture, one that wouldn't land me in hot water in October.
Despite the hardships and the journey, I'm grateful to have served and been served by Australians all around the country. The customers were huge in supporting my dream. The many women in my life helped.
Thank you.
My Opinion On The Ban:
I watched the industry from early on be studied, observed, and helped smokers as a quit smoking aid (smoking cessation). As time continued on, as an industry expert, I was able to make two public submissions on behalf of vaping in Australia and Queensland. Unfortunately due to the media and pressure from public, the health minister declared vaping a public health risk in 2024. Despite all nicotine containing vapes, declared illegal with little to no enforcement and misleading packaging in 2021, they still ignored the studies done by UQ and other Australian universities and declared harsh sanctions and massive public funding to stop vaping. This is mostly due to disposable vapes being profiteered and containing addictive additives that became harder to quit. Tobacco remains legal. Overall the evidence shows that vaping is harmful, but to a much less extent than cigarettes. Some estimate the risk to be 95% of that of a cigarette.
Thank you to the police and law enforcement who have seen the bigger picture and I'm proud of your work.
Thank you to Phoebe (8+ years of international business together!), Jimmy, Elsa, Yantao, Mai, Nicole, Annette, Trinh, Ahreum, Elgars, Ravi, Arul, Dennis, and finally, Mum & Dad, Without your continued support, I wouldn't have been able to make this a success.
Privacy Policy
Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://thecoilman.com.au/ (the “Site”).
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect device Information using the following technologies:
“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, search "allaboutcookies".
“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with a small number of third parties to help us offer the services we provide through the Site as described above.
We also use Google Analytics to help us understand how our customers use the Site – you can read more about how Google uses your Personal Information here:
https://www.google.com/intl/en/policies/privacy/
You can also opt-out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout
We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.
BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page here:
https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
We also use Wix.com to maintain our opt-in newsletter, and we provide you with the ability to subscribe to this newsletter during the checkout process when you place an order if you so choose.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS
If you are an Australian resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are an Australian resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
MINORS
The Site is not intended for individuals under the age of 18. We may take steps to verify your age prior to processing any orders you place through the Site, and we maintain a strict policy of not servicing any individual under the age of 18.
We reserve the right to cancel and refund any orders we believe, at our sole discretion, have been placed for on behalf of a person under the age of 18. Any customer accounts associated with such an order will be immediately and irrevocably blocked from making future purchases.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at orders@thecoilman.com.au.